A Simplified Claim Process for Critical Times

Filing an insurance claim during a medical crisis shouldn’t add to your stress. That’s why the FWD Big 3 Critical Illness Plan features a user-friendly and efficient claims process.

How It Works

  • Online Accessibility: Submit claims through FWD’s secure portal anytime, anywhere.
  • Fast Processing: Claims are processed within seven working days, provided all documents are complete.
  • Dedicated Support: FWD’s customer service team is available to guide you every step of the way.

Exclusions to Note

To maintain transparency, FWD highlights exclusions such as pre-existing conditions or claims arising from self-inflicted acts within the first year. Knowing these details upfront ensures a seamless claims experience.

Need an insurance plan with a hassle-free claim process? Choose FWD Big 3 Critical Illness Plan and experience unmatched service.

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